Kurio Customer Service Contact Number

Kurio offers the detail of customer service for its existing as well as potential customers that can help them in conveying their feedback of its products and services. As a customer of the Kurio, if you face any query, feedback, complaint or suggestions related to its products and services then you can contact the Kurio customer service team through its contact detail, email id as well as customer service number that may or may not be tollfree. Kurio has shown its customer service address detail for its customers that are shown below.
Address detail : 2 avenue Blaise Pascal, 38090 Vaulx-Milieu, France
customer service number : +33-474-990-660

Kurio Customer Service Number

Email address : support@kurioworld.com
Below, we are showing a complaint box, where you can post your experiences, complaints, queries, feedback or any type of problem related to the products and services of the Kurio.


How do I fix my Kurio tablet that wont turn on?

Battery Level Indicator is Faulty To do this, plug the Kurio into a power adapter, press and hold the power button until the Kurio turns off, continue to hold the power button until the battery icon shows up again, release the POWER button, and press again the POWER button again to turn the Kurio back on.

How do I reset my Kurio tablet?

- Hold down + first and then POWER for about 10 seconds, release both buttons once Kurio screen loads . - When you get the open Android picture, press + to enter menu, use - to move down to "wipe data / factory reset" and press POWER again to choose. - Next press - to choose "YES" and press POWER to start reset.

How do I reset my kurio Xtreme password?

First of all switch off the device by pressing the Power button. In the next step hold down the Volume Down + Power button for about 10 seconds. You can release held keys when you see the Recovery Mode. From the menu choose "Wipe Data/Factory Reset" by using Volume buttons to scroll and Power button to select options.

Does Kurio tablet have Google Play?

Kurio 2 Kids Android Intel-powered tablet Google Play, 8GB WiFi 7.0", Touchscreen, Android 5.0 (Lollipop) OS! In the event your product doesn't work as expected, or you'd like someone to walk you through set-up, Amazon offers free product support over the phone on eligible purchases for up to 90 days.

What is the newest Kurio tablet?

Kurio Next is the next generation of the award-winning, best-selling, 7-inch Android kids' tablet by KD Interactive. The tablet includes a free lifetime subscription to Kurio's proprietary Kurio Genius internet filtering system, covering more than 18 billion websites in 200 languages, plus in-app web filtering.

Which is the best Kurio tablet?

Kurio Tab 2 Motion 7-inch Tablet: The best kid-friendly tablet for the whole family. The Kurio Tab 2 can hold up to eight individual profiles, so each family member can use it as if it were entirely their own.

Is kurio watch compatible with Apple?

One of the best features of the Kurio Watch is the Bluetooth 3.0 support. It can be paired with an Android phone, so you can make calls or send messages.

How do you text on a kurio watch?

You can use your Bluetooth® connection :to send messages to another Kurio Watch,to send messages to an Android Smartphone or tablet using our Kurio Watch Messaging app (download free from Google Play),to play 2 Player Tic Tac Toe and Battleship with another Kurio Watch,More items...www.kurioworld.com › parents › support › watch › gettingstartedKurio Watch Messengerwww.kurioworld.com › parents › support › watch › gettingstarted

What do I do if I forgot my kurio password?

If you forget your Kurio log-in password, you will not be able to get past the lock screen. The only solution is to perform a factory reset. Performing a factory reset will erase everything on the Kurio and return it to exactly how it was when you took it out of the box.

How do I reset my kurio 7s?

First method:In order to turn off the tablet, hold down the Power key for a short while.Afterwards press and hold the Volume Up + Power button together for a few seconds.You should release held keys when you see the Android Robot on the screen.To enter the Recovery Mode hold down the Volume Up key for a short while.More items...www.hardreset.info › devices › kurio › kurio-7Hard Reset KURIO 7 - HardReset.infowww.hardreset.info › devices › kurio › kurio-7

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Comments (27) on Kurio

Sandy Dunivan:

I have the tablet for my son. Model c15100m / c15150m. Ce0560. It will not charge properly any longer. Instance, is there been on charger all night and half of today and only has 22% charge. Can you help me with this please.?Posted on Sep 09, 2016

merlande Emmanuel:

I need some help because I purchased a Kurio tablet in December 2015 at toys "R" us, and after four months, it stopped working. I looked everywhere in order to report the problem but I could not find anything, not even a phone number. I am very frustrated and I need help.Posted on Sep 08, 2016


I am having a problem adding apps to my Krio. Please call me at 916 342-7195 When I click on store I click on Download other Android App Stores. When I get there, the only thing I see is Slideme Market. I do not see the other 2 slides.Posted on Aug 31, 2016

Stefanie Gebeloff:

I purchased a kurio tablet that was used a few times. It's in brand new condition. The protection plan I purchased from toys are us expired. So now I am stuck with a new tablet that doesn't work. What can I do.Posted on Aug 17, 2016


I've been trying to set up my son curio tablet for a hour half and it want connect to my parents WiFi if you can EMAIL me at JASMANNING87@gmail.com or contact me me at 330-256-9877.Posted on Aug 07, 2016

Shanda emert:

I bought my granddaughter a krio 2 tablet for Christmas. It will NOT hold a charge and there is no customer service number to contact. Please email me or call to solve this matter. (865)203 7969Posted on Jul 21, 2016


This product sucks and I wouldn't recommend it to anybody. And then once it messes up its impossible to get a hold of anyone to discuss the issues with them. Waste of $150. Thanks.Posted on Jul 19, 2016

Derrick Wilson:

I have an Kurio that I'm trying to return are get fixed, I purchased the insurance but I'm getting the run around.Posted on Jul 18, 2016


I bought kurio tab 5 months back now the complaint is google play store not responding i did factory reset but error message unfortunately google play store has been stopped. What can i do??Posted on Jul 15, 2016

Jimmie Lancaster:

I purchased a Krio smart tablet and my son lost the plug I have been unable to order a new one or contact your company. Please send me the information or contact me to inform how to order a new one.Posted on May 18, 2016

joann bethea:

I can't get the Screen to rotate it has been locked since I installed windows 10. What can I do?Posted on Apr 26, 2016


I have locked my grandsons tablet and i can't get in it it want take the password I put in it .So can reset my password so he can get in it. we bought the tablet in 2013 in April.Posted on Apr 18, 2016

Corey sears:

How can I get a replacement the screen cracked from pressing down and now only half the screen works can't even get past the password screen it says on the box 2 year warranty.Posted on Apr 12, 2016


Hey, I brought 3 kurio tablets and since it ran out of storage. I brought a sd card with 16 gb how can I download something and use the sd card so there will be more storage and also they won't update so I need help with that also.Posted on Apr 09, 2016

Stacey Markham:

Hi, we Purchased a Kurio 2 tablet for our son for Christmas. And we have had lots of problems. It will not hold a charge. We have bought multiple charges it still will not work. All of the same problems everyone else is on here complaining about. I need to find out how to get this thing fixed or my money back.Posted on Mar 24, 2016

Benneal Johnson:

My sons tablet will not turn on! Purchased it on Jan 2!! This is the second email I sent no response!! Where do send this piece of junk back to get it replaced??Posted on Mar 24, 2016


Purchased a tablet i have warranty and i was told to email yous to get a replacement. Ours won't turn on or charge. Just noise Feb 11th.Posted on Mar 21, 2016


I cannot get past the email and go in page. The phone is brand new. What do I do? I enter language and time setting and try to enter email and password but it does nothing just stays on their screen. Help.Posted on Mar 11, 2016


I Purchased a Kurio tablet not even a year ago and it no longer charges. It didn't last that long so I'm very disappointed in the quality. Considering it isn't that old and my kids hardly got to play with it.Posted on Mar 04, 2016


I need a contact number for this company asap.Posted on Feb 13, 2016

Lisa Smothers:

I purchased a kurio tablet for my daughter in may of 2015.....wasn't long after we purchased if quit working....would like to have my money back or a replacement tablet...thanksPosted on Jan 28, 2016

Alison Fultz:

I have somehow locked my son's tablet up. I need to get into the parental part. My password doesn't work or the security question answer either. I don't know if I have typed the wrong things during set up or what. What can I do?Posted on Dec 26, 2015

Kim Longo:

Hello, I purchased a Kurio tablet beginning of December last year for my 6 yr old. It will not turn on with reset or holding down volume plus button and power button. We have tried multiple chargers and nothing seems to work. Do you know what the warranty is on this and is it possible to get it fixed if under warranty? Thanks and any help is appreciated.Posted on Nov 28, 2015

Ann Merced:

On 9/5/15 we purchase a Kurio phone for our daughter. I have never received any notifications, there is often notifications that come up on the phone and now it is not holding a charge. I am very disappointed with the product and want to return it for a full refund. Please tell me how I do this.Posted on Nov 17, 2015

Katey Marcotte:

I have 2 Kurio 7s 7 inch tablets that do not work I would like them replaced please...Posted on Sep 07, 2015

dorothy winfrey:

Good afternoon. Can someone please contact me. I buy my son a tablet from toyrus in Nov. The tablet can no longer charge, i took it back to the store but it cannot be return cause it been 6 months. Can you please sent me a return address so i can get his tablet repair.Thanks.Posted on Sep 06, 2015


Hi, I was wondering if you guys do a year warranty on the kurio tablets threw the company for a year after it was bought I had bought my son the kurio tablet and someone how it got broke and I did buy him the insurance but misplaced the recipt and I was wondering what i can do about getting Him another onePosted on Aug 11, 2015