My Vanilla Debit Card Customer Service Contact Number

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Comments (24) on My Vanilla Debit Card

Jada McCoy:

I can't get into my sign in on myvanilla website and the number they are providing me I can't not access to customer service. I am trying to reset my pin and get a balance. Sep 06, 2016

Stephanie Jimenez:

yes I purchased a My Vanilla Debit Card July 5th they can't seem to find a reference number or ticket number supposedly they sent me a refund check and I can still not seem to get it... Aug 24, 2016

Michael Ervin:

I've been trying to contact y'all for the past hour and still your phone doesn't even ring and your website is always down. II'm trying to pay a bill and this card doesn't work. I would like a refund and I don't want another My Vanilla Debit Card from you. Your customer service sucks.. Aug 16, 2016

Lillie Darden:

Payed to reload my card last Friday. Money showing have not been credited to my My Vanilla Debit Card. I've faxed three times the information that was asked of me. Seeking legal help as we speak.. Aug 05, 2016


I attempted to sign up for a my vanilla reload be prepaid card, I noticed that It was required for me to put an address (etc) If so I'm wondering If one will be Sent to me and from then on I put cash on it, Am I correct? Jul 30, 2016

Brandon Zavala:

Worst prepaid My Vanilla Debit Card ever! Would not recommend to anyone. Lost card which had 200.00 on it and they will not replace it or refund my money. It's been 6 months. So sad that you don't care about the people who are trying to use your services. I have called over and over with no resolution. Jun 23, 2016

Courtney Bureau:

Horrible services. Called 4 different times and they couldnt help. I will never purchase a vanilla card again. Money lost Jun 18, 2016

Carolyn Hampton:

Need all transactions and the names of the places the transactions was done. Jun 11, 2016


Please help me to find my payments through the My Vanilla Debit Card. Someone blamed me of nonpayments for a rental card and I did paid with this debit My Vanilla Debit Card. Help me. [email protected] Jun 10, 2016

John Doe:

This webpage is not allowing me to type the letter "(21st letter of the alphabet)", see the missing letter (abcdefghijklmnopqrstvwxyz). Its not my keyboard, because I've already tried it on another computer. I can't even enter my real email address because it contains the forbidden letter. May 17, 2016