Open Sky Customer Service Contact Number

Open Sky offers the detail of customer service for its existing as well as potential customers that can help them in conveying their feedback of its products and services. As a customer of the Open Sky, if you face any query, feedback, complaint or suggestions related to its products and services then you can contact the Open Sky customer service team through its contact detail, email id as well as customer service number that may or may not be tollfree. Open Sky has shown its customer service address detail for its customers that are shown below.
Address detail : 18 West 18th Street 9th Floor New York, NY 10011, United States
customer service number : +1-877-734-6736

Open Sky Customer Service Number

Email address : [email protected]
Below, we are showing a complaint box, where you can post your experiences, complaints, queries, feedback or any type of problem related to the products and services of the Open Sky.
Name :
Email :


Comments (58) on Open Sky

Barb Meisner:

I ordered a 4 piece sheet set and only received one piece. I was to receive 1 flat Sheet, 1 fitted Sheet & 2 Pillow Cases and ONLY received The flat Sheet. The only contact was "chatting" on their web site.Posted on Sep 09, 2016

Jeanette Shearer:

No way to contact anyone. Can't sign in to Facebook, do not belong and don't want to belong. I need to exchange an item and can't find a way to do it. Please contact me..Posted on Sep 06, 2016

Constance M. Gatto:

Opensky phone is a not correct 1877-734-6736. it's a marketing ploy - Opensky is never said by the robo voice. I want to send back order #10300629, the Glamtastic Luxury Gemstone Leather Bracelet is worthless. The actual watch is extremely cheap, the back cannot be opened to replace the battery - the leather band must be ct. for some reason I cannot type the missing letter. I want to send back the watch and cancel my account.Posted on Sep 02, 2016

Rebecca Cline:

I received an engraved craving board that was damaged. It has a bad place on the board above or names. I can't reach the phone listed above. How can I get something done? Rebecca ClinePosted on Aug 29, 2016

Jane Mitrano:

I bought items on 8/15 $46.50 was deducted fro my account I need to know if my items have been shipped. Thank youPosted on Aug 25, 2016

Karen Talbot:

For 3 weeks I have been requesting two return shipping labels for Order 102828815. The color is too strong for me. And for order #102877539-1. I was sent the wrong size. I need an XL and I received a Large!Posted on Aug 23, 2016

Rhonda magnani:

I need someone to email me back this is the third request I placed an order in June and still have not received my goods. I just tried to call your customer service line and listened to all the Bullcrap for 12 Minutes and still got no one..Posted on Aug 18, 2016

weegee:

I called the phone number today 8/15/16 that Ted Dbaniewicz sorry something is wrong with my letter between T & V. The phone #720-206-9820 and at this time it no longer belongs to Open Sky, I wold like to know about the phone number myself. Sorry about the misspellings. Remember, no letter between T & V, except when my computer decides it needs to correct itself. I guess wold wasn't one that needed to be corrected. Maybe the computer thought it might be world? Any help on other numbers wold be nice!Posted on Aug 16, 2016

Terra:

Hello I purchased a item over a month ago never received and I haven't been able to get in contact with anyone on the phone I have referred this matter to BBB .Posted on Aug 12, 2016

Jean Saxon:

I have been trying for days to talk to a customer service rep with no success for days, have an item that does not work, need to get a replacement.Posted on Aug 06, 2016

Glenn Bristol:

Dear Help, Where is my order 102803798. I want my order or my money back. I will going to be contacting paypal on the way this company operates. And now both banks I see money has been taken from! Are we a scamers? GlennPosted on Aug 02, 2016

Md zia:

I returned two items but I didn't receive my refund yet. To know about this I called on 8777346736 number and got a shit experience. This is just commercial talking and no option for customer support. I will not purchase anything from open sky even if it is 1$. Now I don't know what to do. If possible help me. ThanksPosted on Jul 29, 2016

Ted Dubaniewicz:

Believe it or not, I did finally talk to Open Sky - phone number 844-707-7779. The representative was Brandon, I believe, and he helped a lot. Also, this message box does not allow the character between 'T' and 'V' for some reason. No matter - CALL 844-707-7779 for help with Open Sky. ted [email protected]Posted on Jul 26, 2016

Ted Dubaniewicz:

Calling 877-734-6736 (as shown above) does nothing toward getting to a live person regarding an order placed with OpenSky. It seems to be an endless 'promo' loop which tries to get the caller to 'opt-in' to other services, and has nothing to do with OpenSky assistance. RIPOFF ALERT. I was directed to call another number, which became 411, asking me for city and state for directory assistance. RIPOFF - RIPOFF. Please call me 720-206-9820 to resolve a problem.Posted on Jul 25, 2016

Michael Harriman:

I have tried unsuccessfully to locate my order dated July 3, 2016. The order number is 102705912. I was notified by email on July 19, 2016 that I would be contacted within two (2) business days. Obviously this has not occurred. I was also given a reference number which is 533566. I was notified today that those numbers, order number 102705912 and reference number 533466 could not be located. I have also tried the contact number 877-734-6736. I would really appreciate some sort of information regarding this issue. Thank-you, Michael Harriman.Posted on Jul 25, 2016

Carol Oaks:

Before I ordered a shirt from Open Sky, I asked the representative on chat if I can return this item if it doesn't work out.. she said to contact c.s. & they wold send me a mailing label. I cannot find anywhere on your website to do this efficiently & am still waiting for a reply as to the protocol involved in returning the shirt which is a darker gray than pictured and the sleeves are too short for my size M. This is too bad since I really do like the style of the shirt. disappointing. Please contact me regarding to how I proceed with returning this shirt. Why does this comment box not allow me to spell my words correctly? I look forward to hearing from you within the time frame allowed for returning items. Thank you, CarolPosted on Jul 17, 2016

Sally Brandt:

A while ago I heard an ad for your bamboo sheets on special through my Pandora. I ordered a set of sheets and have never heard a word or have seen any response to verify my order. What is the deal? They were around $36, which included shipping. I believe I paid with PayPal. Please respond. SallyPosted on Jul 12, 2016

Mi Pak:

I never received my order #102675188. The tracking # states it is expired. I never received the hand held air conditioner. Please help.Posted on Jul 10, 2016

Lisa Stasi:

I called lat week and left my phone number to be called back and never received a call back. I have an item I want to return because not satisfied with the product. Please let me know how to return and to where. Thank you Lisa Stasi.Posted on Jun 27, 2016

Bonnie Jacobs:

I can't get a person on the phone number provided and it gives me a new number to call for my area where I still can't get a person! It says on the website that I have a $75 credit but it expires in 24 hrs. I have questions before I order so I expect the credit to be extended until I can talk to a real person. Please email me with a working phone number for someone living in Columbus Ohio. There are some things I want to buy and apply my credit towards! Thank you, Bonnie Coury Jacobs. after reading the other comments I believe you to be a scam. If I don't hear from you by today at noon 05/15/2016 I WILL be calling the BBB!Posted on May 15, 2016

Virginia Burns:

Why do you keep sending me notices when you don't allow me into you site. I keep getting notices and then you don't allow me in. Are you people morons? Why do I ask, of course you are. Insulting someone who its a compulsive shopper is stupid. STOP Harassing and annoying me. Since you don't allow me to shop stop sending me you crap! I do hope you understand. I thought it was impossible for anyone to get me not to by, but you people have done it.Posted on May 15, 2016

Tanesia:

A joke. Never ordering from here again. Received my product wasn't the correct size tried contacting open sky three times all times was told I would get a response in 2-3 days. Still nothing. I have sent the item back. I paid extra to be able to track it. I want my money back for that item.Posted on May 07, 2016

Peggy:

I am wiring to first let you know that I love your online shop at open sky. I noticed that 05/02/16 was the birthday anniversary for your online shop, Happy Birthday. That was yesterday and I noticed that your site offered 30% off with promo code bday30. I searched your site throughout the day and picked out some items. I noticed that you do to accept PayPal and that is my preferred method of payment. I did see the offer or your open sky Visa and planned to signup for it before finalizing my purchase, however, shortly after I pt some items In my cart I saw that the promo was expiring. This was a about 8:00 pm. I then decided to use my credit card however, it would not allow me to receive the promo. Sincerely had to go to work decided not to make the purchase without the promo. Today when I went into your site I noticed that I had an email telling me that my offer did go through. I then decided to place the order again and it would. Not allow me to. Is there anyway I can get a 30 percent promo to allow me time to open p a open sky credit account and allow me time to work.Posted on May 04, 2016

Karen bener:

I ordered some lights in April 20, 2016, money was taken out. If my account on April 25,2016 have not received my order the tracking Number. they gave shows it's never been Picked up from the shipper. My order number is 102365606. Have attempted customer help have never Got a response!Posted on May 03, 2016

sheila fedaczynsky:

the last necklace i bought broke the silver larit with dove necklace would please send me another. 1 have only had this about a week.Posted on May 02, 2016

Shannon Matevia:

4/29/17 - I have emailed multiple times about my order that was sent to me incorrectly. I have sent photos of the incorrect item and have sent photos of what my order should have been engraved with. I have been emailing customer service for over a week, yet no one is responding to my emails or letting me know how this issue can be rectified and No one will call me even though I've asked to be contacted on multiple occasions. My order number is # 102352176-2. I insist on either being able to return this item or I want to be reimbursed. This is the WORST customer service I have EVER experienced before!Posted on Apr 30, 2016

Lorelei Densmore:

I accidentally put you old address into the payment details when I ordered something today. I need to get it fixed as soon as possible. My email is [email protected] Please contact me as soon as possible.Posted on Apr 29, 2016

Mae:

This company is the pits. I was blocked from calling the number because I had called more than once. I never got through to customer service due to them trying to enroll me in different plans. I only wanted to ask about how to return something I'd ordered from them. Never got through so I guess I will have to donate it to Goodwill because I can't use it for myself. I will delete the website from my computer.Posted on Apr 07, 2016

Sherri:

How do I speak with a live human being at this company? What is the direct customer service number?Posted on Apr 06, 2016

Bob BEATY:

I am trying to unsubscribe to your unsolicited emails. Please remove my name and email address from your mail out list immediately.Posted on Apr 05, 2016

Dennis price:

Try doing a change of address form on the website and it would not complete the packages were still sent to my old address even after I did get it to finally say that it had been done the address which and now I do not have any product I ordered or my money. I wan't money back or I want my products shipped to the address that I have given you on the website to ship to I have made a police report about missing mail cuz it says it was delivered according to the tracking information I do not have my purchases very unsatisfied with the website with the business everything you can contact me at 316-993-4073 or priced 755 at gmail.com. what kind of company doesn't have a customer service number anyway that ain't strictly all ads? Are you guys got complete frauds.Posted on Mar 22, 2016

Esperanza Cisneros:

Why am I having recurring money taken out of my account please reimburse, and unsubscribe from your site ?? Thank Posted on Mar 18, 2016

yevette Nicholson:

I would like to order the JENNY" western dress in medium..but its sold out. .when will you have more in i need my July. ...and you can give me your contact customer Number ...thanksPosted on Mar 17, 2016

Barbara scott:

I'm complaining about my order its sent the wrong size that I order it ordered some compression socks x large and was sent a small. I never open both pairs which was beige and black I don't feel that this my responsibility to send them back and was a mistake that open sky made I really need those socks. I just had a really bad knee and was waiting on, not to get the wrong size. I think as a customer its your duty to wrong this right sincerely ms. scott.Posted on Mar 17, 2016

S. Schwarz:

I never received my order #102132765 - please cancel my order ASAP and credit my credit card. This company is a scam!Posted on Mar 12, 2016

Brad Miller:

Hello, I can't log in and I have an order from Feb 28th that I not received. I have tried to get a new login through your website several times and links that you sent me reset my password do not work. I cannot check the status of your order because I cannot log into my account for you. I do have an order confirmation email. I have tried locating a phone number to call and have yet to be successful to find one that actually is. Please contact me so that I can get the situation resolved or I will call my credit card company and be forced to cancel my order. Regards, BradPosted on Mar 12, 2016

Elizabeth Haycock:

I did not complete the ordering process for this item, so was quite surprised to receive this shipment. I'd like to return for a full refund, please. Order #102156418-1Posted on Mar 11, 2016

Aimee Finkelstein:

I was holding a few items in my shopping cart, however I never placed the order. Next I see that the order shipped! I tried cancelling it; I emailed yo and I was told what to do. I did everything; I got an email saying my order was cancelled. Three days later the order arrived at my home! I keep trying to look for a way to contact Open Sky over the phone. There is nowhere I can call or go to fix this. This is a complete and total scam. I want my money back and I will tell everyone on my Facebook to stay away from Open Sky. This needs to be resolved NOW!Posted on Mar 04, 2016

Deborah and John Dunatov:

We ordered a fitness watch and I thought it was an actual Fit-bit and it was not and it doesn't have a heart-rate monitor. I can't get it to work even after I charge it. I would like a $50 refund. Deborah and Dunatov, order number is 101963530.Posted on Feb 29, 2016

Linda M. Klosset:

I haven't heard anything from "Open Sky" regarding my order placed Feb. 8th. Many attempts and no response. Only more ads baiting me to place yet another order. I don't think so. At this point I'm beginning to think "Open Sky" is a phantom company one might report.Posted on Feb 25, 2016

Angela Viviano:

I am not happy. I ordered a package on Feb 4 and still haven't received it. USPS has not updated anything dice Feb 8 and last it says shipment picked up in Texas and I live in Missouri. Supposedly USPS sent an inquiry to investigate. This is aggravating and I paid for shipping and handling.Posted on Feb 18, 2016

You Suck:

Since no one is responding to me online or by phone I will going to the Ny address and resolving my issue in person.Posted on Feb 14, 2016

brenda velez:

I want to be able to order something tonight so i can get the sale is there any way i can talk to someone.Posted on Feb 13, 2016

Kris:

I have been sent an email that I have 66.00 to spend on open sky which expires tonight. How do I receive the discount. I am interested in 2 rings, but when I go to the checkout, it does not take the 66.00 off. Every time it try to hit the ad about the 66.00 on the main web site, it closes down. How do I receive the discount? KrisPosted on Feb 09, 2016

Christina:

I had a 75 dollar credit. I ordered Melissa Basket of pineapple. Now I got the product and you guys charged my credit card for the whole price of 55 dollars. I want it removed from my credit card. I used my credit and now my credit says 65 dollars. I want to return the product if it is applied my card. I have email already and haven't heard from this company. I expect an email to my responds.Posted on Feb 09, 2016

Nikki Thompson:

Yes my name is Nikki Thompson and im expecteding two packages from y'all the order numbers are. 102001419 /10199822 please help me my adress is .311WILMINGTON Ave Goldsboro NC 27530 my phone number is.9193306211Posted on Feb 06, 2016

Karen Pons:

I have desperately tried to get information on the purchases. I've made to OpenSky all I get is the auto-generated email saying that they have your message, on two of the orders. I put in track # only to have USPS that it hasn't began to move & the 3rd item still is processing these orders were made the 1st wk in January & one item was Dec 31st,the money was immediately taken from my account but I was never sent a receipt to my email address I had to go to OpenSky site & put in purchases to even find my orders,I deserve to have some Answers via email, so expect the customer service dept. Order#101878360 #101866906 #101866906. Karen Pons. [email protected]Posted on Jan 22, 2016

Alyssia Thompson:

I orders 2 Bluetooth shower speaker. They was dropped off and the package was damaged tremenacly, our blue Bluetooth speaker was damaged during shipping an doesn't work. Didn't work once since we've had it. I would like a refund or a exchange. I can ship the broken speaker. Haven't heard anything from customer service. I emailed them 3-4 days ago. I don't want my 14 days to expire for returns or exchanges... Please contact me.Posted on Jan 18, 2016

Julia prater:

I applied for a credit card today 01/06/2016 cancel my application please I read ahead on my email and do not understand why yoyo need a deposit from me to start my Acct. This wasn't explained to me. Thank yo for yoyour time.JJulia praterPosted on Jan 06, 2016

Janice Skaja:

Hi, I ordered 6 scarves on 12/16 /15 to be delivered in time for Christmas gifts. I was notified that the order had shipped with a tracking #. The order was never delivered. It is now 1/5/16 and when I checked the tracking #, it gives me no detail or delivery information. My credit card was charged on12/21/15 for the scarves. approx. $81.00. Since the order was never received, I want the order cancelled and a total credit applied to my card. Please advise. Thanks, Janice SkajaPosted on Jan 05, 2016

Jennifer Collomp:

I am very frustrated with Open Sky and fixing to contact the BBB regarding not only not receiving my package, but the impossibility of reaching any type of representative (live) that can help me find where my order has gone. I need to talk to someone in person regarding my order. # 10746818Posted on Dec 22, 2015

Carol Freeman:

I will never, never place another order through this company. It is like they are a scram company. I placed my order on December 4, 2015. Received an email it was being shipped on Dec 8, 2015 with a transit number. Transit number would not work and not other communication from OpenSky so I sent an email to them. As of December 18, 2015 it is still in transit and I want a refund. Their website gives no contact number and I have not received a reply from my email. Want a refund NOW!!Posted on Dec 19, 2015

Helen Sutker:

I have been looking for a tempered glass screen protector for the iPhone 6. I have seen different prices, one as low as $6.00 plus change but when I put it in the bag it is more. I don't understand why. Please contact me at my email or phone cell - 2147041902Posted on Dec 17, 2015

Anita Mansour:

Please contact me I tried placing my order 3 times not sure if it even went through but the website keeps logging me out without giving me a tracking number or any email confirmation of purchase that when I go to log back in it does not show my purchase??? Please contact me I need this dress for a wedding & I need to know if I paid for this more than one time? Thank you, Anita MansourPosted on Dec 12, 2015

Suzanne Koenigsberg:

You cancelled an order with no explanation. Reaching you is almost impossible ---WHY? Am trying to place another order know and the website won't allow me to give you a "ship to" address even though I have typed it in at least three times. If you want to do business, stop with the ads when customer service number is is finally discovered and then dialed!!!Posted on Dec 11, 2015

Traudy Moldenhauer:

I have no valid tracking information on my order #101684479. I contacted you and received a reply that I would have an answer within 48 hours, nothing! I contacted you again and received another reply saying I would have an answer within two days. My credit card has been charged for this order and now I see advertisements for the same items even less expensive then what I paid for and I don't even have them, very frustrating. The point is I would appreciate an answer where these items are and when I can expect him. Thank you for your consideration.Posted on Dec 11, 2015

Carol:

I think i only placed 1 order so do not have a password. Have had large discounts in the past but don't know how to use them. Do they only apply to certain things? How does one know which things?Posted on Nov 24, 2015

pamela j.norton:

HELP please! Half of my order #101599856 has arrived 3 days ago and half has not yet arrived. Can you check on the status of the remaining 2 Americanlasercrafts personalized serving boards? I tried reaching you via phone and was transferred from one string of ads to a changed number to 411 directory--VERY frustrating and failed system. Please help me via email. Thank you!Posted on Nov 20, 2015