Otterbox Warranty Customer Service Contact Number

Otterbox Warranty offers the detail of customer service for its existing as well as potential customers that can help them in conveying their feedback of its products and services. As a customer of the Otterbox Warranty, if you face any query, feedback, complaint or suggestions related to its products and services then you can contact the Otterbox Warranty customer service team through its contact detail, email id as well as customer service number that may or may not be tollfree. Otterbox Warranty has shown its customer service address detail for its customers that are shown below.
Address detail : Head Office: 209 South Meldrum Street, Fort Collins, CO-80521, United States
customer service number : 1-855-688-7269 (Toll Free), +1-970-493-8446 (Local

Otterbox Warranty Customer Service Number

Below, we are showing a complaint box, where you can post your experiences, complaints, queries, feedback or any type of problem related to the products and services of the Otterbox Warranty.
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Comments (18) on Otterbox Warranty

Jason maynor:

I bought a outtorbox for Apple iPhone 6s the case is cracking and letting moisture to the phone I would like a new case bought the case around 2/14/2016..Posted on Aug 07, 2016


Good day we have an otterbox case for iPhone 5 and the case isn't a year old and already has damages to it. I have taken photos and am happy to send them to you directly. Please advisePosted on Jul 20, 2016


I have an Otterbox Defender for my Pad 4 model # MD514LL/A which I purchased 3 years ago. The kickstand cracked. Where can I purchase a new kickstand? ThanksPosted on Jul 10, 2016


I bought an otterbox blue and pink case with my first iPhone. I bought the iPhone 6s and immediately put on the case. The case work effectively and I really liked it until I noticed the sides started peeling off within 3-4 weeks. It's been months now and it is still peeling. I only bought the case because the talk about the brand.Posted on Jul 07, 2016

Darlene Hays:

I bought an Otter Box Defender case for my Samsung Note 4 about 1 year and a half ago. The same day I bought my note 4. My phone has never been without the case. I dropped my phone face down and now my phone has a pink line going up & down on my screen. What's the deal? I thought it was suppose to keep your phone from being damaged if it was dropped? What can your company do for me? Thanks, Darlene HaysPosted on Jun 27, 2016

Mike Brown:

I bought this phone (microsoft lumia 640 XL) and have been unable to locate an otter box case and belt holder through AT&T. After market items are too small. Can you help? Need it bad. L.E.O. in need of assistance. ThanksPosted on May 20, 2016

John Sokas:

I was charging my iPhone, while it was in the otterbox case. I was laying in bed, I hear a bang went to go see what happened to my kids, took the covers off forgetting my phone was in my chest. No big deal right my bed is 1 foot off the ground. However as my phone got tossed off my bed it got snapped to the floor cause of charging cable. It hit the floor so perfectly on its back the whole screen shattered. It's the third otterbox case I've bought for this phone. My cases get mangled cause of my work, I'm a NYC fireman and do construction. Is there anything you guys can do to help me on your end?Posted on Apr 29, 2016

Madison Holden:

I had my I phone 6 in an Otter box case I bought from Best Buy in mid February. And as I reach to open a door in my house my phone fell out of my pocket onto my hardwood floors. And it shatters! it did not have a single crack in it before it fell out of my pocket on the hard wood floors and it did have the otter box case on correctly and my phone still shatters and my camera! It fell from about maybe a meter, if that! So I'm very upset. What's even worse is the fact that I can't afford a new phone or afford to fix it so I'm stuck with a shattered phone. I think you could imagine just how upset I am considering I don't have a phone upgrade until December. Please contact me as soon as you can, so I can figure out what I'm going to do with my now broken phone.Posted on Apr 22, 2016


I brought a case and it just arrived and its faulty. It had a dint on it and it won't clip together + couldn't find an email address that worked.Posted on Apr 18, 2016


I brought an case and it arrived today. It was faulty and wouldn't clip together. Also couldn't find an email address that worked.Posted on Apr 18, 2016

Justin Oxendine:

My otter-box case is less than two years and it's gone to falling apart. From wear and tear, I can take pics and send them if you want.Posted on Apr 15, 2016

Sheena Shears:

I received an Otter-box when I originally got my phone and since the day I got my phone and has been literally falling apart on me the only thing that keeps my Otter-box together is a plastic case over it and that's not really staying together and I want to Verizon to see if I could get a new Otter-box underneath the warranty of the other box and they told me to contact Otter-box well I've been having a hard time since I got it trying to contact you I need any case my case is literally falling apart since day one.Posted on Apr 05, 2016


I have a galaxy note 4 otter box case(Defender) that is broken. I need the email info so i can take my pictures and send it to you so i can get my replacement please. ASAP, I have my case on my phone or my phone will not survive. Thank youPosted on Jan 24, 2016


My otterbox case was less than a year old when I had to by a new one due to the case cracking/splitting off small pieces of the plastic part at top and bottom of case.The edges were so sharp that they could hurt someone. Damage was not due to dropping, only wear and tear. I thought these cases were lifetime warranty. The salesman at verizon dircted me to another case and asked that I contact you for a refund. Please let me know if that can happen. Thank you.Posted on Dec 21, 2015

Jalien Casey:

Hi my name is jalien and i have an iphone 6 with an otter box case on it. I had dropped my phone face forward and my screen for my phone cracked i am wonder what can you do to help me sense a otterbox should protect my phone. Please contact me at my email or phone number 323-695-0795.Posted on Dec 06, 2015


Hi my name is Serena and I bought a otter box case for my iPhone 5. I recently dropped my phone on the ground while it was in the otter box case. My phones screen cracked all over the screen and I was very disappointed for the amount of damage it did especially while it was supposed to be protected within the otterbox case, now I will have to replace my phone.Posted on Nov 25, 2015

Mary Jane C Arellano:

Hi i just want to claim my warranty on my otter box samsung galaxy note 4 defender but every time i enter my address on your warranty site it always appear address validation can i make a warranty claim if that is the case always.Posted on Nov 12, 2015

Toby Stidham:

I have a Motorola Droid Razor Maxx and an Otterbox case. The belt clip has broken one of the snaps off. Where can I buy a belt clip by itself without having to buy the whole case. The case is in fantastic shape and I really enjoy the product, but I do not need a new case, just a new belt clip. Thank you in advance for your consideration in this matter. Toby StidhamPosted on Sep 03, 2015