Snapchat Customer Service Contact Number

Snapchat offers the detail of customer service for its existing as well as potential customers that can help them in conveying their feedback of its products and services. As a customer of the Snapchat, if you face any query, feedback, complaint or suggestions related to its products and services then you can contact the Snapchat customer service team through its contact detail, email id as well as customer service number that may or may not be tollfree. Snapchat has shown its customer service address detail for its customers that are shown below.
Address detail : United States Of America.
customer service number : na

Snapchat Customer Service Number

Email address :
Below, we are showing a complaint box, where you can post your experiences, complaints, queries, feedback or any type of problem related to the products and services of the Snapchat.


Can I email Snapchat?

Snapchat does not provide a customer service email address or phone number that you can use to get in direct contact with a representative. You can only go as far as submitting a query and then waiting for someone from Snapchat to get in contact with you about it.

How do I contact Snapchat via email?

It is important to have a valid email address associated with your Snapchat account....Email AddressOn your Profile screen, tap.Tap 'Email'Tap the field that says 'Email Address' and enter a valid email › change-emailEmail Address - Snapchat › change-email

How do you find out someones email on Snapchat?

You can find for someone's Snapchat email through the search function.Open the Snapchat app and swipe down to show various options.Tap on Add Friends.Now, you will want to tap on Add by email instead of from Address Book.More › How-can-I-find-someones-email-that-they-used-for-S...How to find someones email that they used for Snapchat - › How-can-I-find-someones-email-that-they-used-for-S...

How do I complain to Snapchat?

To file a complaint with Snapchat or to just provide feedback about your experience with the app, you can visit the Snapchat Support page. Here you'll see options about the sort or complaint you have and you'll be given some simple solutions to try to fix the issue before filing a complaint.

What do you do if you forgot your Snapchat password and email?

Open up the Snapchat app, and then tap the “Log In” button. Next, type your username or email address, and then tap the “Forgot Your Password” link. You'll have the choice of receiving a verification code via an SMS text message to your phone or using your email address to reset it.

What do you do if you forgot your Snapchat password and email and phone number?

How to Reset Snapchat PasswordOpen the Snapchat app on your device, tap LOG IN, and enter your Snapchat username or email address in the first field.Tap Forgot your password? ... Snapchat gives you the option to reset your password by phone (via an automated SMS text or call) or by email › how-to-reset-snapchat-password-4175036Here's How to Reset Your Snapchat Password If You Forgot › how-to-reset-snapchat-password-4175036

Can you email Snapchat?

Snapchat does not provide a customer service email address or phone number that you can use to get in direct contact with a representative. ... Open the Snapchat app on your iOS or Android device and if necessary, sign in to your account. Tap your profile/Bitmoji icon in the top left corner.

How do you get a recovery code for Snapchat?

Here's how to create a Recovery Code:Tap your Profile icon and tap ⚙️ to go to Settings.Tap 'Two-Factor Authentication' (Set up Two-Factor Authentication if you haven't already)Tap 'Recovery Code'Tap 'Generate Code'Enter your password to verify that it's you!Save your code and keep it safe and accessible 🔐 › locating-recovery-codeCreate a Recovery Code - Snapchat › locating-recovery-code

Name :
Email :

Comments (100) on Snapchat


Hi snapchat, I was logged out of my snapchat account and now I don't know my password and I can't remember my email. Can you help snapchat? I currently I need information form my snapchat and it's really important. So please help mePosted on Sep 14, 2016

Fatima nakbeen:

Hello to whom it may concern.IMPOSSIBLE for me to retrieve my recovery code. I didn't think that I would ever have this problem! Please help me! What should I do! I tried to update my phone but then it said I needed a computer now it's not letting me on my phone. I don't have a computer please help. I tried my friends computer but it didn't reset then I logged on my I message it does not revive the recovery code what do I do!!!Posted on Sep 14, 2016

Madeline Hoffmann:

Dear snapchat, my friend and i had a 258 day streak. On Monday, September 12th we realized that the 258 day streak was gone, whereas on september 11 we snapchatted all day and then we snapchatted on september 12 at 3:30 pm. and that is when we realized it was gone. please fix this.Posted on Sep 14, 2016


I was on my snapchat but it says I am permanently locked out what should I do I've got so much on says I'm below age but I'm over 15 and it put the wrong date of birthPosted on Sep 14, 2016


I got permanently locked out of my Snapchat. I was writing my birthday, when I accidentally put 2003 I meant to put 2001. I accidentally clicked OK because I didn't read what it said next and it said that I got permanently locked him out of my account. I've had my Snapchat account for a long time and I don't want to lose it because I've done so much stuff on it please help. Get back to me soon as you can thanks . Snapchat: jamie2342Posted on Sep 13, 2016

Michael horowitz:

I have been temporarily "locked out" for a day now and I can't lose my streaks. Please see if you can check the problem out. My username is: moneymike.22 thanksPosted on Sep 13, 2016

Shinay Trotter:

Hi – I have two SnapChat account my main account I use them to transfer money from one of my checking accounts to the other – if ever I can’t seem to find one of my debit cards. My account usernames are is “Goldenalamode” – used for personal use and my second account is “dadmy00” – used for the finance transfer. Yesterday, Sunday, September 11, 2016, I sent the amount of $302.00 from the Goldenalamode to the mydad00 account. It displayed as the first screenshot below. It seems as though the funds were “refunded” back on to the Goldenalamode debit card. After, checking the account the $302.00 were not refunded back onto the card – as seen on the second screenshot blow. Please, let me know how we can fix this issue. Feel free to give me a call anytime after 3 pm San Jose, California time zone. Thank you. Shinay Trotter M: (559) 421-5354 E: trotterhshinay@gmail.comPosted on Sep 13, 2016

Brittany Bruce:

Hello. I am trying to make a snapchat geofilter for my bachelorette party and my wedding this weekend. It is saying that I can't because my email is not verified but on snapchat it says that it is verified. How do I get past that? My snapchat username is bcbg0418.Posted on Sep 12, 2016


I am Trying To Reset My Password For Snapchat Unfortunately I am Log Off And Don't Remember i Try To Send A Email So I Can Reset Put i haven't Got anything And Its Been A Few Hrs. Try With My Phone Number Put recently change number so i don't get any text from snap. Hope you guys can help me out.Posted on Sep 12, 2016


I recently received some snapcash from One of my friends but apparently the wrong debit card was attached to my snap profiles how do I go about getting this issue resolved so that I may receive the money to the correct account. Posted on Sep 12, 2016


Hey I cannot access my snapchat account because Ido not remember my password. I tried to use the recovery but I do not have access to my old phone number. I tried to send it to my email but it will not allow me too. I need help regaining access to my account.Posted on Sep 11, 2016

Haley Tawes:

Hey, I tried to log in to snapchat on a new phone, but I can't remember my password and it won't send the recovery to my email and I do not have access to my phone anymore. I need help getting the access to my account back.Posted on Sep 11, 2016

Jessica Wleh:

I'm trying to download snapchat on my zte mix but is not letting me I need snapchat on my phone.Posted on Sep 11, 2016


Hello snapchat, my account suddenly stopped signing in, its saying wrong password and i am sure from the password, please help me please its not by my email its by my friends email and he forgot it and i have put my phone number but its not sending any text please help asap. My account : a7madna My friends My number : 00966570077096Posted on Sep 11, 2016

Chris brink:

Hello I have been using this app for about 4 years. Recently, on my IPhone (iOS software) I changed my Apple ID, reset my phone as "brand new" and re downloaded snapchat app. now I am unable to log in, it asks for information I do not have access to. and I changed my The email I used to create snapchat I do not have access to verify myself to log in. the phone number associated is old, and it got changed therefore I don't have access to SMS verification either. I hadn't saved my recovery code that snapchat has added in for security purposes (considering I've used the app for 4 years all I needed was login credentials, not recovery code information) therefore I cannot login. I'm wondering if there is a way to somehow give you login information, as well as further information like some people I am following, in hopes I can regain access to my account. It has all pictures, contacts, and people I am connected with, am and very disheartened that I am unable to log in. Please get back with further assistance whereas I do not want to create a new account.Posted on Sep 11, 2016


Hi snapchat I had forgotten my password and my email I used to create the account. It had logged me out after having to update it. If you could help my recover my account would be amazing my names Madison Curtis my user was madisoncurtis67 and I was born March 14 2000. I would try my number but my phone isn't active yet.Posted on Sep 11, 2016

Kenyanna M Malbory:

My sister used my email to recover her password for her snapchat and now i cant get into minds because its saying my email is invalid and that's my email.Posted on Sep 11, 2016

Tia Buie:

Hello, I'm having trouble logging into my snapchat because I'm not able to access my text messages because I have no service on my campus so I want to know if's there's a way to enable my device an just use my email or something. Can someone help me?Posted on Sep 11, 2016

Destiny Anderson:

Hello, My number got disconnected and I got logged out of my account, and I can't log back in using my phone because I can't receive a Verification number. I don't have a recovery code, and my email is not verified I guess. I would like to know how I get back into my Snapchat, and unverify my old number even if I don't have a recovery code. Thank you, Destiny AndersonPosted on Sep 11, 2016

Myra tasib:

I am 16 years old but my sister was messing about with my snapchat account while I was on holiday and changed the date of birth to hers thinking she has to do it to use the account and due to that reason my account got per mentally locked. so can you please unlock it today if possible...Posted on Sep 10, 2016


Snapchat has locked me out of my account permanently because I mistakenly changed my age. I was messing around trying to get to know the app better and my fingers pressed some things it wasn't supposed to by mistake and it changes my age..Posted on Sep 10, 2016

Carly Segal:

URGENT tonight is my sisters engagement and our snap geotags haven't been approved and we sent them in on Wednesday so it's been 1 business day. SOS please assist/call me 9493096105..Posted on Sep 10, 2016

Shandrita hyde:

Can't get my verification code cause I don't have that number and my email is pulling up something else no my snap account...Posted on Sep 10, 2016


My phone broke and I can't verify my number because my phones broken so I can't see the fucking verification code to log into a new device and its pissing me off and I'm not making a new account please get me back in to my account please asap thanks.Posted on Sep 10, 2016


Hi my name is Ethan, I had a snapstreak with my cousin and we where on 69 days and I sent him a snapchat and then he replied and when he replied the streak just disappeared. There was no timer saying the streak was running out it just disappeared, and it makes no sense how it just disappeared when he replied. Please get back to me asap as I am furious. Regards EthanPosted on Sep 10, 2016


My log in name is taha1455 Andi know my password but I got a new number and I can't verify my account because of my new number I have all my contacts in there but I can't log in is there anyway to take the verification number off..Posted on Sep 10, 2016

Christopher Jepsen:

I have two email accounts and they both were hacked. Is there a way to start fresh and delete or unlock the two email accounts so I can have access to snap chat.?Posted on Sep 10, 2016

Rosemarie Heidel:

Need your help URGENTLY!! How can we talk? My daughter who is not a snapchat user had info from Instagram hijacked. So disguised as her some individual used her name and info to communicate with two of the girls she is friends in school with and spoke of her two other close friends and made up a false story about their relationship with the other two. Please help is if you can to trace the account in case it was. A child predator trying to get to the first two girls. We have called all friends parents of the two close friends that were spoken of to the two on snapchat and they did not have snapchat. How can we get to the bottom of this? I don't want anyone harmed. They may have gotten. Enough info to go to their schools and home and stalk.Posted on Sep 09, 2016

Angie Grant:

When people edit and adjust their names on snapchat it should be able to change on other people's phones. So the name that shows up to others is able to be edited and should also change when it is edited. It only makes logical sense and it souls have automatically been that way in the first place.Posted on Sep 09, 2016

Ella g:

Hi my name is @ella_goodall17 and I am very angry. Yesterday I was doing my streaks and I found out that my friend @lily.hackett and I lost our 189 day streak and we definitely should have. We both snapchatted each other about 3 times in one day. This has made me very upset and I would REALLY appreciate if you would give me and my friends streak back. Xoxoxox EllaPosted on Sep 09, 2016

Saboreyah Simmons:

I have changed phones and I want to sign into snapchat on my new phone but it sends a verification code to my old phone. How do I get it to send to my new phone?Posted on Sep 09, 2016

Cam czapski:

Hi, my name is cam, I had to update my apps and I was signed out of my account. The problem is that I don't have an email or phone number associated with my account that I have access to. Is there anyway that you guys could change my email on my account to the email I use now so that I can reset my pass word? Thank you My account: Czapski Email that I want it to be: cczapski@novischools.netPosted on Sep 09, 2016

Dina Rosenblat:

I didn't forget my password but 8 out of 10 times it keeps asking me to log in with my password how do I stop this from happening it is really annoying. I have deleted the app twice already change my password and it keeps asking me to log in how do I fix it this? just started happening a few weeks ago and nobody seems to have had the same problem I have looked everywhere on problems with Snapchat help!!Posted on Sep 08, 2016


Hi, i have a Samsung galaxy s3 android and when i try recording on snapchat with filters a sign comes up saying "video recording with lenses is not supported on your device "how can i get rid of this so i am able to record can u get back to me as soon as possible thank you.Posted on Sep 08, 2016


Hello I have a new phone and I logged out also. I have a new number. it gets sent to my old phone for the verification. I cannot log in. What do I do?Posted on Sep 08, 2016


Hello, I deactivated my account and now it's deleted for good it hasn't been 30 days yet. I was wondering if you guys can re let me in.Posted on Sep 08, 2016

Queenecia Anderson:

Hey snapchat just recently updated on September 6th and since that date my snapchat app has not loaded back its still frozen saying waiting, I tried deleted the app and re downloading it an it won't let me delete it either please help!!Posted on Sep 08, 2016

Sophie Sheehan:

Hi I can't remember remember my snapchat password and when I go to send a reset password it keeps sending it to my old phone number even when I click via email, what can I do? (Sophie_s99)-snapchat name ( is the email I use for snapchat but the email I'm currently using is my boyfriends and would wish for you to send the reset password to this email as I'm going to lose all my snap streaks. EuanTRD@gmail.comPosted on Sep 07, 2016


I am trying to log into my snapchat account but it keeps sending a code to my phone that's not active and has a shattered screen. Saying enter the code to login...Posted on Sep 07, 2016

Sophie Sheehan:

I forgot my password and have a different phone number now so how can I send a reset password via email? I've clicked "send via email" but it won't send and keeps saying it sent to my old phone number, what can I do or is they anyway ye can help as I'm getting seriously frustrated and will lose all my snap streaks, thanks. yours sincerely Sophie. (Sophie_s99)-snapchat name ( on Sep 07, 2016


I got a new phone and new number and I tried to log in on the new phone and it won't let me because the verification code keeps getting sent to my old number please help I do not want to start all over @steezy_brii.Posted on Sep 07, 2016

Ashley shepherd:

Y'all need to do better when it comes to resetting password. Every time I go to reset my password. It brings up my old number when I try to do it by email. I have a new number. And I need in my snap chat soon as possible. Y'all also need other resetting options. And a contact number. Because y'all take to long to to message back.Posted on Sep 07, 2016

Melissa McConnell:

I'm tired of you people breaking my snapchat streaks. It's really aggravating especially because the streak isn't supposed to break until 24 hours and I've been texting people awhile before 24 hours is p and you guys keep breaking my streaks.Posted on Sep 07, 2016

Jakelyn Gardner:

Dear Snapchat CEO and staff, I have a complaint about losing a streak. Last night through the night I lost my streak with my boyfriend and keep in mind this was no little 10 day streak this was 218 days. We were snapchat messaging all day and when we went to bed there was no hourglass. Now here are my two complaints. First, there was never a hourglass showing that we were about to lose our streak. Normally those timers are up for a couple of hours before you lose it. Here's my second complaint. Online it claims you cannot get a streak through only messaging, but in the past when we've had the hourglass and I messaged him the hourglass went away and we got our streak for the day. If you could explain to me what has happened it would be greatly appreciated. Also, if there is anyway you could get us the 218 days streak back we would be grateful. Sincerely, Jakelyn GardnerPosted on Sep 07, 2016


My boyfriend sent me 10$ over snapchat and it always goes directly into my account right away and this time it didn't. It's showing you charged his card and I have checked my account several times and it isn't their so I would really just like to know where his money went.Posted on Sep 06, 2016

Devin Bertrand:

My name and Devin Bertrand. I need help ASAP identifying my phone number on my account. I got a new phone and number so I can't verify old number please help me.Posted on Sep 06, 2016

Libby Regan:

hello, I lost my phone recently today, and am trying to get back on snapchat on another device. When i log in, it will ask me to put in my verification code, which is being sent to my lost phone. I press the email button, but it automatically is still sending to my lost phone number. I have many memories on there and am trying to salvage them, please help!!Posted on Sep 06, 2016

Aleks Sllivan:

I'm not happy that my bee filter was taken away from me. We are the people deserve to be bees. It ruins all of our dreams, I never knew snapchat was a dream crusher.Posted on Sep 06, 2016

Giselle nieves:

Hi I'm trying to login to my account on my moms phone because my phone isn't currently working but it's asking me for a verification code and sending a number to my phone number which I have no access to. Is there any way you guys can help?Posted on Sep 06, 2016


I had a 287 day streak with a person, we snapchat constantly and I know for a fact we could not have lost our streak because we didn't snapchat, so it must have glitched. I'm very upset about it.Posted on Sep 06, 2016

Ashlyn hohmann:

I was typing my birthday and then I clicked the wrong one and then it permanently logged me out. I need to get back in there because I have important things in there. Please I am so sad right now I'm shaking. I need to get back in there. Please help me please.Posted on Sep 05, 2016

Dina Rosenblat:

I cannot believe not 1 person is having the same issue as me so please help me Snapchat! When I go onto my snapchat AP it keeps asking me to Login or Sign up so I press LOGIN, it shows my correct e mail and I put password in (which is correct) and brings me into my snap so Why? So annoying and how do I make it stop doing that?? I deleted the AP etc and its still doing it. I love snap and use it a lot but even when I try to take a quick pic it will go through the same process. Posted on Sep 05, 2016

Taylor Gentry:

I accidentally changed my birthday to the wrong date and now it permanently locked me out of my account. I entered the wrong year. I was born in 2002 and I think I accidentally did 2003..Posted on Sep 05, 2016

Jonathan Davis:

I lost my password and tried to change it but my username is wrong on the message I got from you all so I can't reset my password please get me back in my account my username is j.boomin3 thank you.Posted on Sep 05, 2016


Hello snapchat supporter. I am a very unhappy customer, I use snapchat everyday and have received some nasty, threatening messages off one individual, who's also told me to go kill myself. I wish to report him, I did ask what he was on about? I don't know this person, and can't recall ever speaking to this person, the snap chatters name is:- narmstrong101. Please can you get back to me with actions being made please. Thankyou SamanthaPosted on Sep 05, 2016


Hello I am contacting you today about a recent streak I just lost. Both of us answered the snapchat and we don't see anything wrong an hourglass did not appear to display that the streak was missing. My account is paydincurko and I had a 260 day streak with my friend. I would really appreciate it if you would give us our streak back because this has never happened to either of us but has happened with many of our friends. We are both considering not using snap chat anymore because of these problems. Thank you. Sent from my iPhonePosted on Sep 04, 2016


Snapchat I was recently hurt at work on may 19 2016 around 1 am, I'm asking if you can please send me the pictures and videos of my injury, I really need them and I know you should have them in your server data base.Posted on Sep 04, 2016

jennyfer cardenas:

I accidentally put the sms for better security to my snapchat but now I don't have the same number and I can't access my account is there any way I can get it back..Posted on Sep 04, 2016

Birthe Ong Cheng:

My account was locked when I accidentally input the wrong year for my birthday. I've already submitted a photo ID as requested and tried the unlock link, however now it indicates that the account has been permanently locked. What is going on. Please let me know if there's anything else I can do to unlock this account as soon as possible. I am a very fond user of snapchat, please help out a fellow snapchat lover. Thank you!Posted on Sep 03, 2016

Alexandria Wilson:

Hello, I sent over $145 to my friend via snapcash. I wanted to know why it hasn't gone through and why it's still pending. It's removed from my bank account but it still hasn't shown up in his account. Every time I've used snapcash it has always been instant, regardless of the amount of money sent over. My account name is alexwilsonnnPosted on Sep 03, 2016

riana pineda:

i recently broke my phone and i don't remember my snapchat password i wold like to reset my password through my email i have set with my snapchat if it is possible snapchat keeps sending verification to my phone i do not have access to my phone at the time just my email.Posted on Sep 02, 2016

madison clayton:

i cannot get into my account because i have a different number than what i used to sign p with this account & i no longer have access to the email because i don't even know it.Posted on Sep 02, 2016

Shelby Roeder:

Hi, I'm shelby. I logged out of snap chat today and tried to get back in but forgot my password. I don't want to make a new account. When I press to send the code, it doesn't send. I have a galaxy s5 phone if that has to do with anything.please help! I need snapchat for tomorrow.Posted on Sep 02, 2016


I am Locked out of my snapchat account because I accidentally put the wrong year of my birthday which is March 28,2000. Can you please tell me if there is any way I can retrieve the snaps that I saved to memories??Posted on Sep 02, 2016


I keep getting an error message that says something about the lenses isn't supported. I use snapchat daily and have never had a problem until now. help!Posted on Sep 02, 2016


I am locked out of my snapchat account because I accidentally changed the year of my birthday to a lower year but my birthday is March 28,2000. Can tell me how can I retrieve all of the pictures I saved to memories on snapchat?Posted on Sep 02, 2016


I really want a monkey face, frog face filter with voice change and big eyes. please I just started snapping yesterday and I love it I'm hooked please.Posted on Sep 01, 2016

Morgan Trinity:

Hello, I am Morgan Trinity and i would like to discuss the images "The Daily Mail" post on there stories. I believe they are inappropriate and the captions that are added to these stories are inappropriate and not humane at all. Snapchat has a wide age range of Users, images of animals being killed for fun with belittling captions should not be displayed as they send a horrible message to people. Please rethink posting graphic and heartbreaking images of animals being killed for the fun on snapchat. Thank you for taking the time to read my complaint.Posted on Sep 01, 2016


Hi i am ariel and i am having a problem with my snapchat its not letting me long in. Also my phone got stolen and my email was hacked so i can't open it so i can change the or even get a text to my phone because i have a different number and company so can you please help me.?Posted on Sep 01, 2016


I don't know what's going on with your guys Snapchat I'm on the ZTE Max Android and I used to be able to record with your filters I've downloaded and I've upgraded to the newest version and now it's not let me record snaps using your filters or record to my friend and you guys keep sending me emails that have nothing to do what I'm asking??Posted on Aug 31, 2016

Jacob Lewis:

snapchat account that was compromised and I am now locked out without a verified number or email and someone is on it as me and I need access ASAP! I will pay if I have to but I have to get into that one ASAP!! The username is motocross0195! Please let me know some good news fast!Posted on Aug 31, 2016


The phone number on my account changed somehow and I can't get logged in. Need a new password for Knightssoccer7 on snapchat.Posted on Aug 31, 2016


I had to make new friends on snapchat then my hack my snapchat password and email address please send my snapchat back to me my username is crazykillakiki please I want my snapchat back..Posted on Aug 31, 2016

Brooke Webb:

Problem with retrieving my recovery code my phone was stolen. I've done everything possible! I have all my snapchat friends on that account. I've created a new account but for some reason my new number cant be verified. Please help! I just want my old account back. ThanksPosted on Aug 30, 2016


Hi, I live in London and I noticed yesterday that you allowed blog or something to post Notting Hill Carnival violence. I'm disgusted that you allowed this to be the centre of attention. I feel that you highlighted this instead of the good things that were happening at carnival. It is very biased in my opinion. The title alone causes mass panic amongst people especially when the violence seen were small isolated incidents. When you have big crowds in any event especially as large as this one, it's very likely that there will be violence. Now, I was at carnival and never witnessed any major violence going on at any time. I'm offended because as a black woman celebrating my culture on this day, I have to see things like this that paints a negative picture of what my culture is about.Posted on Aug 30, 2016

Grace Covington:

Hey, my name is Grace and I am contacting you on behalf of my boyfriend, Devon. The thing is, he had an account a while ago, "devonw246" but wanted to deactivate it for reasons. I understand there is about a 30 day time period to log back in if you change your mind or whatever else. But it has come to our attention that recently (a few months ago) someone has gotten into his email and changed the snapchat accounts password and verification email and phone number. He has no way of retrieving the account or changing any information. Whoever has his account is claiming to be Devon, and starting problems with other people, and problems with our relationship. All we ask is that the account be taken down or deactivated. He cannot remember what email he used to create this account because otherwise we would've just gotten into his email and gone from there. He himself has a new account but this account is just floating around starting problems. Thank you so much! -Grace.Posted on Aug 30, 2016


Can you please please unlock my Snapchat account it says it is permanently unlocked but can you please unlock it let me know if you can or can't or why and why not please. thank you, BrookePosted on Aug 30, 2016

Moe farhat:

Hello i have been faced with many failed transactions with snapcash, both my bank and my friends bank claim to have no issues on their end, and square has no instructions on the topic. My surname is moeseez.. Please helpPosted on Aug 30, 2016


Snapchat could it be possible for the next update for snapchat users to be able to save there old snaps that people have commented on into their memories.Posted on Aug 30, 2016


I got locked out because I hit the wrong year for my birthday and know I don't know how to get back in. I'm over 13 so I should be able to get into it. Plus, I have a 413 day streak I need to keepPosted on Aug 30, 2016

Koah Ross:

Hi, just was trying to change my date of birth and I put 2003 instead of 2002 by accident. I am now permanently locked from my account Please Help!! This is not my email, my account email is koah11@i Posted on Aug 29, 2016

Kristen Christ:

It says my streak has been lost in the last 24 hours with Lacey @ lacey_hood. That's impossible bc we exchanged snaps yesterday. Please reinstate our streak, we were at 40 days! I am Kristen Christ @ moeykins. THANKSPosted on Aug 29, 2016


Hello, I have been very unhappy with snapchat for awhile. I have been losing many streaks after snapping them constantly everyday, but today I lost a streak that was for 363 days. This took a very long time and meant a lot. My username is cailin_8888 and my friends username is the_krosh. We are very unhappy and would really appreciate if this could be fixed. Thank you for you time.Posted on Aug 29, 2016


I can't enter my email or number that I used for my password is there anyway I would get a new password from you guys..Posted on Aug 29, 2016


I accidentally typed in the wrong birthday on my snapchat and now it says it is permanently locked. I put in September 19 2003 and I mentioned to put September 19 2000Posted on Aug 29, 2016


Can I be verified on snapchat? My username is clare_2003 and I think I deserve to be verified. Please verify me if you see this.Posted on Aug 28, 2016

Noah Zinn:

I am locked out of my snapchat account because I forgot my password and I clicked on forgot password and I filled out my email address and then it brought me to a new page that wanted me to type in my old password but I don't know it so how can you change it..Posted on Aug 28, 2016

Edyta Jezewska:

Hello, I placed 2 orders last night, but I put in the wrong times, I need these filters to run from 12pm - 5pm today, Sunday August 28th! It's for my best friends bridal shower! Order ID: 6072e249-e5c6-40ee-aefe-81f75933e310 Order ID: 0f46f081-6b06-487a-b02a-28e5e13125dd Please just charge me extra for the additional hours!Posted on Aug 28, 2016


So I got a new phone and number. I tried to log into my Snapchat and it did email and password were correct but because it was a new number and. New device it was asking for a code that was sent to my old cell number. What can I do to have that code sent email? Please helpPosted on Aug 28, 2016

Destiny mosier:

Ii can't log onto my Snapchat because I forgot my password and the email. I used I changed my phone number please help my user name is destinymosier15 my new number is 3865155461..Posted on Aug 28, 2016


I'm trying to get into my account but I forgot my password, I tried getting a recovery code sent to my email several times so I can reset my password & I have yet to receive one. Please! Snap chat can you resolve this for me, I have a large amount of media & messages on my account..Posted on Aug 27, 2016


I have changed my number and new phone and cannot log in to snapchat on my new device. My email associated with snapchat is not receiving emails. Codes are being sent to old number help me please.Posted on Aug 27, 2016


I don't have access to my phone number or email address for my snapchat account and I need to reset my password. I really don't want to lose my streaks is there any other way that I can reset my password?Posted on Aug 27, 2016


Please please please snapchat can you unlock my account Snapchat because all these times I didn't really know what happened but then I realized I was using a third-party app so please snapchat unlock my account because I need my account because i have a lot of personal information and messages to open?? My snapchat name is Majorking187..Posted on Aug 27, 2016

Dashia fuller:

I don't have my old phone number and I never got my recovery number when I was logged into snapchat. How can I get in my account?Posted on Aug 27, 2016

Jeremiah Bentley:

@snapchatsupport Fix my locked account I'm in another state and I use this to communicate with the people here and I'm lost it would be nice to have my snap chat back to guys need a phone number this is crazy I'm locked out my own page cause of you guys this is not cool and I hope this is the last time this happens no one has all day to wait on this. This app is used for a lot of reason not just the big topic fun I'm on a business trip for crying out loud depend on snapchat to make my money.Posted on Aug 27, 2016

Cameron Griffith:

Hello, I am a consumer using snapchat. I am having troubles logging into snapchat. I have tried all of the recommended things on so please do not send me any information from that website. - I am using the official snapchat app from Google play. I have tried uninstalling and reinstalling. - My clock is correct. - I have a valid Google account on my device and have verified this twice. - I have successfully been logged into snapchat before the recent update on this device. - I am not using any third party apps to modify snap chat, and I never have. - My device is not rooted. - I did not forget my password or username. I do have the correct password because I can login to snapchat on my desktop. I still receive temporary login failure. How can I resolve this issue? Thanks, Cameron Griffith Posted on Aug 27, 2016


My account has been permanently locked because me and my friend were messing around with the date of birth and it locked me out. Could anyone help me in how to unlock it?Posted on Aug 26, 2016

Anthony alves:

Hey my snapchat locked me out and I need to access it, can you please unlock my account for me. My username is anthonyalves.Posted on Aug 26, 2016


my name Lachie and I'm quite frustrated that my account has been locked for "having third party". I don't know why yous have decided to lock me out, I have nothing that would be classified as "third party" if you could please unlock my account that would be great thanks. Quite frustrated to be honest.Posted on Aug 26, 2016