Steam Games Customer Service Contact Number

Steam Games offers the detail of customer service for its existing as well as potential customers that can help them in conveying their feedback of its products and services. As a customer of the Steam Games, if you face any query, feedback, complaint or suggestions related to its products and services then you can contact the Steam Games customer service team through its contact detail, email id as well as customer service number that may or may not be tollfree. Steam Games has shown its customer service address detail for its customers that are shown below.
Address detail : Valve Corporation, PO BOX 1688 Bellevue, Washington 98009 United States
customer service number : 425-889-9642
Steam Games Customer Service Number

Email address : [email protected]
Below, we are showing a complaint box, where you can post your experiences, complaints, queries, feedback or any type of problem related to the products and services of the Steam Games.

Name :
Email :

Comments (37) on Steam Games

Keith Herald:

I had a hard drive crash and had to get a new one. I can't log into Steam any more, the one time I did, I cold see my games, can't access them. Now I can't get into Steam, can't access the Train Simulator 2016, New Jersey Coastline add-on, and 27 other additions that I paid for through Steam. I purchased TS-2016 and New Jersey Coastline from Amazon and still have the access codes for them. That doesn't do me any good because I can not log onto Steam any more. I really like the TS-2016 and the additions, I don't want to have to by them again. Posted on Sep 12, 2016

David Moldoff:

I have been spent considerable time, (hours) trying to find how to download Microsoft Flight Sim X fax since I bought the game from you. The letter to fill in the past words doesn't work. Only by perseverance was I finally able to connect and are presently downloading the game. However; the Steam site for downloading games is horrific and should be modified to make it easier. Hopefully the download will work. I called the phone number shown above, but you said no advice over the phone, what gives?Posted on Aug 26, 2016

john marnick:

i can not login to my steam account rather hacked either way i had 549 games not cheap as well please sort it asap my paypal detail are [email protected] purchased to games recently strider and street fighter x tekken but cant login as i formatted computer and wont let me login..Posted on Aug 22, 2016

Louissa Chalk:

We have purchased Firefighter 2014 and have downloaded the Steam app, we can see the game as purchased in our library but nothing happens when we press the "play now" button. We can't play the game we have purchased - please advise.Posted on Aug 22, 2016

Steven Scrivener:

Please cancel any subscription with my name on your system, money has been taken from my bank account by steam games. My banks fraud dep have told me to contact..Posted on Aug 21, 2016

Caroline Middleton:

My 12 year old son asked to purchase a game and I obliged and pt in my debit card info. I noticed my bank account today and there was $287 dollars worth of charges made on my card in a weeks time. Can someone help me, I was not aware that the site automatically saved my banking info and he did not have permission nor can I afford this many charges in sch a short period. His log in is: swaggergamer17 and password is middleton17. My email address is [email protected] and I can also be reached by phone at 225-921-9419. Thank you, Caroline MiddletonPosted on Aug 16, 2016

peter birdsall:

Steam is another shiftless corperation. I would add my complaints to the long list below, why bother? It would be like pissing in the wind! Steam all-ready has my money, they will get no more of my time.Posted on Aug 10, 2016

Desiree stamas:

Hi my son purchased this game with my permission, and credit card, however, his computer is not compatible. we would like refund please for 19.99 sub natica. Thank you this is his logon info and his email address. Please notify me by my email though. [email protected] gavin123Posted on Aug 09, 2016


my name is pasha I had an account with steam and I didn't use it for 1 1/2 months and when I came back all of my steam games had been removed. I haven't told anyone the password to the account so I don't see how this could have happened. Please tell me what I have to do to get this account back..Posted on Aug 07, 2016

Tashoa evans:

You took so many charges out of my bank account this is a horrible site I would like you to refund my money you charged me 10 times on my bank account equaling to about $200 I really wish to get my money back please..Posted on Aug 06, 2016


I looking to get refunded, i purchased the wrong card we needed it for play station 3 its a purchase of $20.00 thanks my email [email protected] please contact me back...Posted on Aug 05, 2016

George White:

I payed for the gmme sword coast have now way to log into the game.I have tried every thing yo say to do an i doesn't work please can i talk to a person my phone is 916-238-4485 i jest want to play the game thank you.Posted on Aug 05, 2016

Debra Mtton:

I have has $699.00 Withdrawn from my Bank, I Do Not now what Steam games Company sells, after investigation This Company is a gaming Company to Which I Have no Need To By From, I have notified my Bank and they re Investigating this Withdrawal, Please Deposit this Money Bank Into My Bank ASAP..Posted on Aug 03, 2016

Dave Moldoff:

It seems impossible to make any contact with Steam representatives. I've tried for a long time to buy Aerofly fs2, etc. Site does not contain enough info.Posted on Aug 02, 2016

Lyn mner:

For the second time, after buying online from you, we have been having money taken from account without consent. This time, for a simple $25 dollar game we have been charged more than $170. Often little amounts are going out too. I would like a refund. ASAP phone NZ 033125994 or 0211071060 cell.Posted on Jul 29, 2016


i Have a payment purchase that been duplicated. please contact me I need to get this fixed so I can purchase more games. thanksPosted on Jul 29, 2016


I want someone to call me on my mobile 07917724818 tomorrow 28/7/16 regarding payments taken from my bank totaling £285 which I want refunded. If I don't hear from you I will go to the onbdsman to make an official complaint.Posted on Jul 27, 2016

Matilda Hardiman:

I, Matilda Hardiman has a complaint that Steamgames has taken $200 from by bank acct on 7-8-16. I never heard of steamgames til my bank told me that Steamgames told $200 from my bank acct that I did not approved. I did not by any or received anything from steamgames. I do not know what steamgames are. Therefore, please placed the $200 back in my back acct. I want a phone# so I can talk to customers steamgames service; to explained my complaint more and with my bank acct.Posted on Jul 26, 2016


I am a kid trying to enjoy playing these games over the summer and because I am playing in a competitive lobby with older guys they kick me just because I'm young or something. I get banned for 7 days. I buy a lot of stuff on this game. 7 days seems pretty harsh. Any assistance would be appreciated. I was just banned on Tuesday night for 7 days.Posted on Jul 15, 2016


My name is Brenda and someone has see my card without my knowledge and I need someone to contact me. I am on disability and they have see a little over 450.00 dollars and that was all of my money, my electric is to be shy off tomorrow morning if I don't have my payment. So please call me back asap I wold very much appreciate it. Thank you BrendaPosted on Jul 11, 2016


5 fake charges were made to my debit card in the amt of $100 ea, total $500 by "Steamgames.Com 42595229, Seattle, WA" all on 7/5/2016 at 1:31 am, 1:32 am, 1:33 am, 1:33 am and 1:34 am. I am not a steam client and never have been. Never even heard of this company before their theft. I will be pressing criminal charges against them.Posted on Jul 06, 2016

Renae Elliott:

My grandson has got my debit card information and has purchased several games! I did not give him permission to use my debit card. I want these games refunded Please !! I am a widow and I cant afford this at all . I hope this problem can be resolved. Thanks, Renae ElliottPosted on Jul 01, 2016


I have never ordered anything from steam games yet have 2 transactions coming in on my bank acct. If these are not removed I will be filing for criminal deception. Please contact me at (509)951-9214. Darla Grabel.Posted on Jun 28, 2016

tony boothe:

you took money from my account without authorization, please call me at 9365770127.Posted on Jun 24, 2016

Holly Filler:

call me asap! you guys have been charging my cc without my consent!! 847-401-6098.Posted on Jun 23, 2016


I have some fraud charges on my master card last four 0571. Please reverse, cancel, or credit back All charges. Thanks!Posted on Jun 19, 2016

Catherine Lesley Cross:

I have moved so haven 't checked my Barcleycard account for a while. To my horror over £3500 has been spent with you. I think it is appalling that steam games can take that type of money. There is no way that i can pay my card. Please can the company look into this. I would like a refund Cathy Cross I am cant type in a you.Posted on Jun 13, 2016

Barbara Bates:

I did not order this program and I want the money put back in my account. I am 85 years of age and have no need for something like this.Posted on May 08, 2016


I am having a problem. My son does not know what he is doing and keeps getting charged several times to my debit card. I want my money back. Please contact me. Thanks for the help.Posted on Apr 26, 2016


I had Civ. 5 for my Mac, I drop the game because it stop in the middle of the games, I tried to fix it. I was paying for the service and it was not good. I was told to cancel the service and start over, will I have to pay for the game over? I will get other games, if I do not have problems with the service.Posted on Apr 20, 2016

Shari Pearson:

I have been charged for services from "steamgames". i don't want the services and i never ordered them!! I was charged on 4/18 for $50, $5, and $5. Total $60. My visa last 4 is 5360. Call me @ 406-431-2713.Posted on Apr 18, 2016

Antonio Anderson:

I have a charge to my account from thos company. I would like to speak with somebody and figure out what it is for. I tried to call the number but could not get anywhere. I would appreciate a prompt response before i file a fraudulent claim please.Posted on Apr 10, 2016

Tina Toney:

I have a 100$ dollar sreamgame charge on my bank account and i DO NOT know what sreamgames is nor did i purchase it.Posted on Apr 03, 2016

Devika devereux:

You have taken double the amount of money that you should have. You have charged me twice for same game download.Posted on Mar 23, 2016

Deshonda Stringer:

Fraudulent activity with my card and Please call me at 678-886-7681. Thanks.Posted on Mar 19, 2016

april clark:

My Husbands card was hot carded. I need the transactions reversed so we can by groceries please asap!!!Posted on Mar 11, 2016

matthew cooper:

Ive filed 3 tickets on support for steam and have gotten one response and sent more required info back in minutes and then 4 rs later ive got nothing! I cant access the account its locked out when i tried changing my password it wouldnt send verification notice to phone said it was sy try again so i did then blocked me out!! I want it all back!!!Posted on Feb 05, 2016