Surveymonkey Customer Service Contact Number

Surveymonkey offers the detail of customer service for its existing as well as potential customers that can help them in conveying their feedback of its products and services. As a customer of the Surveymonkey, if you face any query, feedback, complaint or suggestions related to its products and services then you can contact the Surveymonkey customer service team through its contact detail, email id as well as customer service number that may or may not be tollfree. Surveymonkey has shown its customer service address detail for its customers that are shown below.
Address detail : 285 Hamilton Avenue, Suite 500 Palo Alto, CA 94301, United States
customer service number : +1-650-543-8400, Fax:+1-650-289-0335

Surveymonkey Customer Service Number

Email address : [email protected]
Below, we are showing a complaint box, where you can post your experiences, complaints, queries, feedback or any type of problem related to the products and services of the Surveymonkey.
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Comments (8) on Surveymonkey

Melanie Steder:

My name is Melanie steder and I am writing to you today to make you’re aware of a scam that is affiliated with your company survey monkey! I joined survey monkey on august 3rd and thought how fun! Then this place called rct research sent a link to take a survey to earn $300 and they started asking and wanting too much information that was too personal so I backed out and deleted my name and address so I thought. Today I received a check for $1778.00 from a bank in new York (I live in Illinois) asking me to put in my account and then go to Wal-Mart and watch their employees and wire this gentleman $1400.00 & I keep the rest! Sure I knew it was a scam, his letter was awful grammar and spelling and no letter head! I called the bank and the check was not good, but most of all they are claiming to be a part of survey monkey! I think if I were you I would really check into this, I contacted not only the bank but the postmaster for mail fraud and ft-c and FBI. I also do not trust your site! Thought you would like to know, I also would suggest to take a phone call for times like thisPosted on Aug 06, 2016

Bryan Engelman:

Hello, I want to create a tool that provides immediate response to an assessment or feedback, how do I get this done within the tool? e-mail the system is not allowing me to type all the letters so please call 913-787-4006 certain letters are not allowing me to type for e-mail, not a very good system..Posted on Aug 03, 2016

Sheree Price:

My name is Sheree Price. I paid for my account last week. I wold like a full refund please. I am in college and only need it for my research class. I just need the basic plan. Thanks, Sheree Price email: [email protected] phone: 770-328-8839 Thank you for your help! Sheree PricePosted on Jul 27, 2016


Hello, I have a concern about an email that I received from a known email and a survey was attached to it. I called the known email in regards to the survey and their response was that this survey was not correct and was going to send the correct survey. How can I address this issue immediately. Thank you.Posted on Jul 01, 2016

Natalia Romo:

My respondents are having trouble with the questionnaire when they get to the linking page.Respondents report that they are unable to click on a bubble.Therefore,my survey results are coming back incomplete.Also, because the survey is anonymous,I am unable to link which respondent belongs to which respondent number so that I can possibly fix and input their responses.This worries me that my survey responses will not be accurate and the analyzation phase will not be valid.Thank you for any possible help.You may also call me at (702) 956-0636.Posted on Jun 21, 2016

Amy Freeman:

Hi, We have a survey from schools we work with. We would like to look at graphs from each school’s data to show students’ progress. Can you help dis-aggregate the data? Also, we want to make sure we don’t lose data. How do we back up the responses we have received to date? Thank you very much, ~AmyPosted on May 19, 2016


I need to talk to a customer service representative for some guidance on some how to's on the surveys that have been sent. Please call back at 1-787-955-4100 as soon as possible. My name is Mayra Garcia. ThanksPosted on Feb 16, 2016

Donna Fuchs Einhorn:

I have been trying to resolve a problem with my Survey Monkey Account and there is no customer service phone number to speak to someone as this is complicated. I received an email stating that i need to update my payment details; however, when i log in with this question, I do not receive an email with up-dated information. I need to pay my November bill which is automatically taken from this account and a receipt is sent. How do I update my info if it doesn't allow me to? Please send me a response to email below or call 781 736.3826. This account is for a Brandeis related survey and cannot be suspended. I will give you the new expiration date on my P-card (Brandeis business card) if you allow me to communicate with someone. Please advise ASAP. Thank youPosted on Nov 09, 2015