The Weather Channel Customer Service Contact Number

The Weather Channel offers the detail of customer service for its existing as well as potential customers that can help them in conveying their feedback of its products and services. As a customer of the The Weather Channel, if you face any query, feedback, complaint or suggestions related to its products and services then you can contact the The Weather Channel customer service team through its contact detail, email id as well as customer service number that may or may not be tollfree. The Weather Channel has shown its customer service address detail for its customers that are shown below.
Address detail : Atlanta, Georgia, U.S.A.
customer service number : (770) 226-0000

The Weather Channel Customer Service Number

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Below, we are showing a complaint box, where you can post your experiences, complaints, queries, feedback or any type of problem related to the products and services of the The Weather Channel.
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Comments (25) on The Weather Channel


Please cover current Hermine Storm impact on Hilton Head, Beaufort County and other coast communities in SC. Your coverage of SC has been non existent. any east coast residents have 2nd homes, friends and family in SC.Posted on Sep 02, 2016

Jay Mize:

Noticed the new radar on the Weather Channel app for Apple iPhone's. It's really difficult to locate your precise location as the new app shows mountains, ridges and fewer roads. When do intending on changing it back to the way it was before the change??Posted on Aug 17, 2016

Lauro Longoria:

You know i am pretty upset with the weather channel. I don't understand why you guys never talk about hurricane Celia that hit corpus Christi Texas on august 3rd 1970. You guys are always talking about Katrina, Ike, and Sandy you guys also talk about past hurricanes that hit Galveston. You every yr i tune into you guys weather channel i really enjoy the shows you guys put together especially for hurricane week. Every year i tune in the hopes you guys recognize what we went thru when hurricane Celia hit it nearly wiped our city out i know because i lived it. You know i would hate to get hit by another storm like that here in our beautiful city, but one thing comes to mind. If we get hit i bet you guys would be here in a heart beat, but what for? So like that it can be forgot just like the past ones sad sad sad..Posted on Aug 08, 2016


I wish you guys knew how to promote a real photo contest instead of the rigged contest you have. It is absolutely the worst website i have ever seen! And it is basically Facebook rigged. If you have friends on Facebook you get the votes. Thought you were better than this! And certain letters will not type on this stupid page either, Guess! Morons. It also will not post!!Posted on Aug 02, 2016

Gerard Brown:

The weather channel no longer shows our local forecast. We used to get our local forecast in Okeechobee, Florida zip code 34974, but about a Month ago it stopped and we now a local forecast of a city about 100 Iles away. I would very grateful if we could get our local forecast back. I first went to my local cable provider, and when I got there I explained my situation and asked them to put on the weather channel to see the problem. They put on the weather channel and saw what I was talking about, they didn't get the local weather forecast either and told me that I must contact the weather channel with this problem. Please help us in Okeechobee Florida with our local forecast, we really need it out here as its the only local forecast we can get.Posted on Jul 31, 2016


The stationary cameras employed by The Weather Station show the world fantastic views of most cities while they are spoken of. The view shown of Texas' largest city Houston to the S.E. is far too inferior to be fair and offends its citizens. Businesses would be glad to accommodate a position for relocation. Will you please change to a better vantage point when picturing and referring to the 4th largest city in Great America? (one of the letters will not print and are referred to as"()". THANK YOU.Posted on Jul 20, 2016

Donna Timonen:

I installed your weather app on my new mini pro iPad and I have had your app on my other generation 2 iPad all this time. The version I just subscribed to is a vertical app and won't rotate to horizontal for my new iPad. So I deleted it and reopened the i Cloud old version. But I had very recently subscribed for ad free on the app I just deleted. How can I either get the app back that was horizontal or get the ad free to apply to the original weather channel app I am using on my new iPad. Otherwise I have lost my $3.99 and also the horizontal version of your app. I can not seem to refresh the version I just deleted to get it back.Posted on Jul 18, 2016

Larry Frymyer:

l am from Lancaster pa. Just to let you know this afternoon we had back - back heavy rain. From Lancaster Pa city. we had bad Flooding on Main highway on Rt 30 for 4-5 miles long. All fire companies where called that had boats.Posted on Jul 14, 2016

Beth Shanda:

How do I change my zip from 55814 to 55811I'ave tried but it doesn't work please call me at 218-830-8712.Posted on Jun 28, 2016


For the last 2 days, we are not receiving local weather conditions, even Local on the 8's. Cable company is Charter, view it in HD, from Cleveland, TN 37311. Not interested in viewing weather from ND, CA, etc. Please help! Thanks.Posted on Jun 23, 2016

JD Sargent:

I did not sign up for email alerts, There is no way to stop IT!Posted on Jun 22, 2016


When I get rain alerts on my Samsung android phone only the fist few words display as "Rain will begin in about..."It doesn't show the entire message. When I open the app I cannot find the alert message anywhere. How xwn this be resolved???Posted on May 19, 2016

Stev Garber:

I have a 4 page weather related story that I wold like to send to Jim Cantore. Please provide a method. Thanks in advance, Steve GarberPosted on May 04, 2016

Becky strickland:

Bring series Prospectors back they made watching the weather channel worth watching. If you want bring them back then I will find an alternative weather source, thanks.Posted on Apr 30, 2016

Kristina Peltier:

Hello my name is Kristina Peltier and I live in Arnaudville, LA - which has 2 parishes meet in its center, St. Martin Parish and St. Landry Parish. I live on the St. Martin Parish side of Arnaudville. I say all of this because a significant weather advisory and a severe thunderstorm advisory have both been issued today. My issue lies with the severe thunderstorm advisory. It lists my parish being impacted along with the surrounding parishes i.e. Acadia, St. Landry etc. Also listed are the towns within these parishes that are "at risk" and my town is not listed. How can a storm that will potentially be all around me - Breaux Bridge, Leonville, Cecilia, Lafayette, etc. not be a storm that will potentially affect me and other people in this area? It seems that Arnaudville has been overlooked and it would be appreciated if someone wold look into this matter and if it was an oversight, please add Arnaudville as a town listed in the severe thunderstorm alert advisory given until 3:00 pm Wednesday April 27, 2016. Thank you for your time and consideration of this matter. Sincerely, KPosted on Apr 27, 2016

Nancy Midyett:

I can no longer get my local weather on The Weather Channel. What do I need to do to get it again?Posted on Apr 20, 2016

Tom Lockhart:

In tonight's show on the DC-10 crash in Iowa in the 1980's, Lester Holt said the DC-10 had an exemplary safety record til then. In fact, a Turkish Airlines DC-10 crashed in France in 1974 and a noted DC-10 crashed in Chicago in 1979.Posted on Apr 16, 2016

Becky Beard:

what was the warmest temperature on March 16,2016 in the national extremes.Posted on Mar 22, 2016

Glenys V Aitken:

I would like to unsubscribe from The Weather Channel emails. When clicking on "unsubscribe" I am notified that you do not have my email address in your system. Please take all steps to ensure that I am unsubscribed from your emails. Thank you for your assistance. Glenys AitkenPosted on Mar 07, 2016

Annette Friel:

When is The Weather Channel going to be fixed?? I've had nothing but problems since you started working on it. Now I get 2 Home, which is Largo, FL. I didn't put it in there. Also, the places I have assigned keep changing positions every day. I can't click on the alerts that it says I have, when I click on them NOTHING happens. don't get any alerts! Someone screwed this royalty When will you fix all the problems??Posted on Feb 21, 2016

Mary Duarte:

Why am I unable to view your sidebar videos? My Kindle plays your ads just fine but then when the story comes on I get only error message's.Posted on Feb 20, 2016

John Polk:

Northern California forecast 3 days no rain. That night many inches of rain!! WTF Weather channel? Not even close. How do employees there keep jobs with repeated mistakes.Posted on Jan 31, 2016

Hector Vera:

Please give Susie weather information on Jonas. I had to switch to CNN. All Stehanie and Jim were doing was clown around. I don't care to watch them doing push-ups. They are behaving very non appears like your network has lost its way.Posted on Jan 24, 2016

Robert Pellow:

How can I get my saved cities to stay there on a permanent basis? Two or three days a week they disappear and my site opens with "Philadelphia". I do not want this . My home city is Seaford DE and I have six other cities that I like to check every day. Can yo please help me solve this nisence problem? Thank yo?Posted on Dec 28, 2015

Dave Kozak:

I live in BelAir, Md, 21015. Our cable provider is Comcast. Recently, the local on the 8's has changed. It is no longer local for the zip code. It is for areas of the country and basically not helpful. The information that is on the bottom of the screen ticker is also not local. What has this happened? It is useless. I don't care about the local weather in the south or north. Will it change back? NBC has ruined the channel.Posted on Nov 08, 2015